Privacy Policy

Last Updated: January 17, 2025

This Privacy Policy describes how Emberhold RPG ("we", "us", or "our") collects, uses, and protects your information when you use our Discord bot and website (collectively, the "Service").

1. Information We Collect

1.1 Information from Discord

When you use our Discord bot, we receive and store:

• Discord User ID: Your unique Discord identifier used to link your game progress
• Username: Your Discord username for display purposes
• Server ID: The Discord server where you use the bot
• Channel Information: The channels where bot commands are used

1.2 Game Data

We collect and store game-related information including:

• Character information (name, class, level, stats)
• Inventory and equipment data
• Game progress and achievements
• Combat logs and activity history
• AI-generated portraits and artwork linked to your account

1.3 Payment Information

If you make purchases through our Service:

• Payment processing is handled by third-party providers (PayPal)
• We do NOT store your credit card numbers or payment credentials
• We store transaction records including purchase history and amounts

1.4 Website Data

When you visit our website, we may collect:

• Browser type and version
• Pages visited and time spent
• Referring website
• IP address (for security and analytics)

2. How We Use Your Information

We use the collected information to:

• Provide and maintain the game service
• Save and sync your game progress across sessions
• Generate personalized AI artwork for your character
• Process purchases and deliver virtual items
• Communicate important updates about the Service
• Detect and prevent cheating, fraud, or abuse
• Improve and optimize our Service
• Respond to support requests

3. Data Storage and Security

Your data is stored on secure servers using industry-standard encryption and security measures. We use:

• Redis database for game data storage
• Encrypted connections (HTTPS/TLS)
• Regular security audits and updates

While we implement reasonable security measures, no method of electronic storage is 100% secure. We cannot guarantee absolute security of your data.

4. Data Sharing

We do NOT sell your personal information. We may share data in the following circumstances:

Recipient	Data Shared	Purpose
Discord	Bot interactions	Service functionality
PayPal	Transaction data	Payment processing
OpenAI	Character descriptions	AI art generation
Railway/Hosting	Server logs	Infrastructure

We may also disclose information if required by law or to protect our rights and safety.

5. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data and account
• Portability: Request your data in a portable format
• Opt-out: Stop using the Service at any time

To exercise these rights, contact us through our Discord server.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. If you request account deletion:

• Game data will be deleted within 30 days
• Some data may be retained for legal or security purposes
• Anonymized data may be retained for analytics

7. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

8. International Users

Our Service is operated from the United States. If you access the Service from outside the US, your information may be transferred to, stored, and processed in the US where data protection laws may differ from your country.

9. Third-Party Links

Our Service may contain links to third-party websites (such as Discord, PayPal). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Cookies

Our website uses cookies for:

• Session management (keeping you logged in)
• Preferences (remembering your settings)
• Analytics (understanding how users interact with our site)

You can control cookies through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes through our Discord server or website. The "Last Updated" date at the top indicates when the policy was last revised.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through our Discord server.